Local SEO · Google-first

Reply to Google reviews without living in the inbox.

Pull recent and low-rated Google reviews. Claude drafts a reply. You publish — conservative matching so we don’t reply to the wrong review. Not a 30-site SMS product.

Included with Local SEO $49/mo· Cancel before trial ends · no charge· You stay in control

Built for operators who need publishing that ships

Why it matters

Outcomes this feature is built to support.

No invented case stats. Mechanisms you can verify in the product.

Low ratings prioritized

Newest and lowest-rated so friction doesn’t hide.

Sentiment-aware drafts

Thank, own, invite — not boilerplate sludge.

You hit publish

Approve-first by default if you want it.

What you get

Every review gets a real reply.
Even the 2am angry one.

theStacc pulls your Google reviews, drafts a reply that fits the rating and sounds like you, and publishes it straight to your profile once you say go. The tough ones stop sitting there for a week.

01 Sync · including the bad ones

It pulls your worst reviews on purpose.
Not just the newest.

Most tools show you the latest reviews, which means an old one-star quietly rots at the bottom. theStacc pulls your 100 newest and your 100 lowest-rated, so the ones that actually cost you customers surface first.

  • 100 newest and 100 lowest-rated, both
  • Needs-attention filter for low ratings
  • Replied and unreplied, split clearly
REVIEWS · SYNCED ● Up to date
Pulled 100 newest + 100 lowest-rated
Rating 4.6 ★ · 148 reviews
Unreplied 11 · 3 need attention
Oldest gap 1★ from March, still silent
02 Draft · matched to the rating

A different reply for a five-star
than for a one-star.

Replies are routed by sentiment. Happy customers get thanked by name and invited back. Middling reviews get an acknowledgement and an offer to fix it. Angry ones get a real apology, the specifics addressed, and a way to reach you — never a defence, never “we value your feedback.”

  • Thank · acknowledge · apologise — by rating
  • No boilerplate, no excuses, never defensive
  • Regenerate until it sounds like you
DRAFT · 1★ REVIEW ● For review
01 Sentiment read · negative
02 Apology + the specific issue named
03 Owner name + contact added
04 Waiting on you to publish
03 Publish · to the right review

It would rather not reply
than reply to the wrong person.

Replies post straight to your Google profile. Before they do, the matcher checks author, exact review text, and a 24-hour timestamp window — and if anything is ambiguous it refuses to publish and hands it back to you. Replying to the wrong customer in public is a mistake you cannot quietly undo.

  • Publishes directly to your Google profile
  • Matches on author, text, and timestamp
  • Refuses to guess — ambiguity stops the send
PUBLISH · GUARDED ● Verified match
200 reviews pulled — newest and worst Local SEO · $49/mo · replies published to Google
Sync
Draft
You send
Start for free

Part of Local SEO →

FAQ

Common questions

Still unsure? Email hello@thestacc.com.

No. This is Google Business Profile review work.

Syncs on onboarding, on demand, and when stale — say “review monitoring,” not “daily 60-second SMS.”

Yes — included with the $49 Local SEO plan alongside posts and ranks.

Related

Review Request Kit →GBP Posts →Local SEO module → All features →

Where teams use this: Local SEO software · Multi-location SEO · Google Maps ranking · SEO by industry

Try it free first: Review Response Generator

Local SEO

Start free.
Ship real work.

Included with Local SEO $49/mo. Cancel anytime before the trial ends and you won’t be charged.

Start for free
Claim-safe product only · No ranking guarantees · hello@thestacc.com
Start for free