| GBP posts | Plan, create, review, schedule, and publish posts for connected profiles. | The agreed post plan and schedule. | Confirm business facts and choose approval and publishing controls. | Existing connected profiles and the supported post workflow only. |
| Google review sync and replies | Sync reviews, prepare personalized drafts, check sentiment and policy fit, and publish when the profile match is clear. | During onboarding, on demand, and when synced data becomes stale. | Retain access and approval control for the reply workflow. | Google reviews only; no removal, gating, incentives, or outbound sending. |
| Profile audit | Run the 0–100 audit and turn its specific findings into reviewable priorities. | At onboarding and when the managed workflow calls for a refresh. | Review the findings and confirm which supported actions to prioritize. | The score and findings diagnose the profile; they do not predict an outcome. |
| Local keyword tracking | Record Google Maps, Local Pack, and organic positions for selected keywords. | Weekly history for each approved keyword. | Select and update the keywords that matter to the business. | Per-keyword rank tracking, not geo-grid or pin-based coverage. |
| Multi-location workflow | Coordinate supported work across connected locations while preserving location-specific context. | Per connected location in the active workflow. | Maintain separate access, details, and context for each location. | Location capacity follows the applicable service limits. |
| Reporting and strategy | Review workflow status, surface findings, and recommend supported next actions. | The reporting and review rhythm confirmed before service begins. | Ask questions, review priorities, and approve changes to direction. | Reporting explains activity and observations; it does not promise results. |