Someone two streets away just searched for a dog walker. She tapped the map, looked at the top three, read a handful of reviews, and messaged two of them from her phone before her lunch break ended. You never knew it happened.
What gets to you is that you are the better option. You do the meet-and-greet, you send the photo updates, you know which dog gets anxious around bikes. But none of that is visible on a screen, and the person who wins the enquiry is the one whose page looks looked-after.
So you keep meaning to sort it out. Except your day starts at six with a boarding drop-off, the middle is a walking route, and the evening is a training class. Google is the thing you will do on Sunday, and Sunday is when you sleep.
Meanwhile the client you did win moves away, the route has a gap in it, and you are back to hoping the local Facebook group comes through.