A man in his forties has had stabbing heel pain every morning since the spring. He has googled it a dozen times, bought two pairs of insoles, and read three articles — none of them yours. He does not know that what he has is treatable, or that there is a foot specialist four miles away.
What stings is that you fix this all day. Straightforward, high-satisfaction cases you could resolve in a handful of visits, walking straight past your door because your website has a services list and nothing that answers a question anyone actually asks.
And when someone does search “podiatrist near me”, they see three map listings and pick on photos, rating, and whether the practice looks active. Yours has not been posted to since the year before last, so it reads as maybe-closed.
Meanwhile the same patient waits until the pain wakes him at night, ends up at urgent care, gets sent somewhere else, and becomes someone else’s long-term diabetic foot care patient for the next decade.