A 1-star review just went up.
You won't find out
for two weeks.
Stacc monitors every review across Google, Facebook, and Yelp from one dashboard. Instant alerts when a new review lands. Response templates ready to go. Your reputation never goes unmanaged again.
$1 for 3 days · No credit card · All platforms in one view
4.2hrs
Saved per week on review management
73%
Faster review response time
0.4★
Star rating improvement average
4.9
Stacc average rating
Logging into six platforms to check
reviews is not a reputation strategy.
The standard approach: remember to check Google, remember to check Yelp, remember to check Facebook, remember to check the location-specific pages for each of your 15 clients. Every week. Without fail. And when a new 1-star review goes up on a Tuesday afternoon while you're in a client call, it sits there unanswered for five days — getting read by every prospect who's researching that business before they decide to call or move on.
You find out about bad reviews when customers tell you.
A 1-star review can sit unanswered for weeks. Every person who searches your client's business during that window sees the unaddressed complaint as the final word. You lose customers you never had a chance to save — because you didn't know in time.
Manual review checking eats time you can't bill.
Across 10 clients on 3 platforms, checking reviews manually takes over 4 hours a week. That's 16+ hours a month spent on a task that should take zero minutes. Every hour you spend checking is an hour you're not spending on work that actually moves rankings.
Slow responses signal you don't care — to Google and to prospects.
Google rewards active, responsive businesses. A business that responds to reviews within hours outperforms one that responds within weeks on local ranking signals. And the prospect reading your reviews is making a call/no-call decision in 30 seconds — your response speed is part of that judgment.
Connect once. Every review
comes to you automatically.
Connect your Google Business Profile, Facebook, and Yelp accounts. Stacc aggregates every review, alerts you the moment a new one appears, and surfaces a response template so you can respond in seconds — not days.
Connect your review platforms
Link your Google Business Profile, Facebook Pages, and Yelp accounts. For multi-location businesses, connect all locations at once. Setup takes under 5 minutes and requires no developer work.
Get instant alerts for every new review
The moment a new review appears on any platform, you're notified — with the review text, star rating, platform, and location. No more manual checking. No more missed negative reviews sitting unanswered.
Respond from the dashboard — in seconds
Response templates are ready for every review type — 5-star thank-you, 1-star damage control, 3-star recovery. Select a template, personalize it in 20 seconds, and publish your response without leaving Stacc.
Every review management tool
without the platform-hopping.
Multi-Platform Aggregation
Google, Facebook, and Yelp reviews unified in one feed. Filter by platform, location, star rating, or date — one view, everything.
Instant New-Review Alerts
Real-time notification the moment a new review is detected. Email and in-app alerts, tagged by client and location.
Response Templates
Pre-built response templates for every scenario: 5-star appreciation, 1-star recovery, 3-star follow-up. Personalize in 20 seconds, publish without leaving Stacc.
Sentiment Analysis
What are customers praising? What are they complaining about? Stacc reads review text to surface recurring themes — positive and negative.
Star Rating Trends
Track average star rating over time for each location. See the impact of review response strategy and identify when ratings start drifting.
Competitor Review Comparison
See how your star rating and review volume compares to top local competitors. Know when you're falling behind before prospects notice.
Every review. Every platform. One inbox you actually check.
The moment you stop logging into separate platforms to check reviews is the moment reviews stop falling through the cracks. Stacc's unified review dashboard shows every review from Google, Facebook, and Yelp in a single chronological feed. Filter by platform, star rating, location, or client. The reviews requiring urgent response surface at the top — you never have to hunt for the problem.
- All platforms in one feed — chronological, filterable
- Unanswered reviews flagged and sorted to the top
- Response status tracking — responded, pending, noted
- Client-level views for agencies managing multiple businesses
Review Feed — All Locations
2 need response"Waited 45 minutes past appointment..."
"Absolutely excellent service. Will..."
"Good work but communication could..."
"Best plumber in Austin, hands down."
Star Rating Trends — Last 90 Days
See your reputation score move — and know exactly why.
Your average star rating isn't just a vanity number — it's a local pack ranking signal and the first thing prospects evaluate before calling. Stacc tracks your rating trend over time so you can see if a new negative pattern is emerging before it compounds. Sentiment analysis surfaces the themes: if five recent 3-star reviews all mention "communication," that's your ops signal, not just a reputation one.
- Monthly rating trend chart per location and platform
- Sentiment themes: what customers praise vs. what they criticize
- Competitor rating comparison — are you gaining or losing ground
- Alert when average rating drops below your configured threshold
What happens when you stop
missing reviews.
4.2hrs
Saved per week
vs. manually checking platforms
73%
Faster review response time
from days to hours on average
0.4★
Star rating improvement
average across locations after 90 days
"One of my restaurant clients got a 1-star review on a Friday evening that I would have missed until Monday. With Stacc, I saw the alert within the hour, responded before 10pm, and the customer updated it to a 4-star by Saturday morning. That's the kind of reputation management that actually works — and it only works if you know about the review in time."
Amanda L.
Digital Marketing Agency · Restaurant & Hospitality clients
Reviews are one signal.
Here's the full local SEO picture.
Rank Tracking
See how your improving review score correlates with local pack rank movement across all tracked keywords.
Citation Management
Accurate directory listings drive more review submissions from customers who find you through those channels.
Client Reporting
Include review scores, sentiment trends, and response rates in automated reports that clients actually read.
Questions about review monitoring
Stacc monitors Google Business Profile, Facebook, and Yelp — the three platforms that carry the most weight for local SEO and customer decisions. All reviews from these platforms are aggregated into a single dashboard. New reviews trigger instant alerts regardless of which platform they appear on.
Respond to every review
before it costs you a customer.
Right now there are reviews sitting on Google, Yelp, and Facebook that you haven't seen yet. Some are 5-star wins you should be amplifying. Some are 1-star problems that are actively turning away prospects. Start your $1 trial and see everything in one place — today.
$1 for 3 days · No credit card · Cancel anytime