Review Management Software · From $49/month

Stop finding out about bad reviews
from the customer who already left.

Reviews are the #2 local ranking factor. Most businesses find out about negative ones days too late. Stacc monitors Google, Facebook, and Yelp in real time — one dashboard, instant alerts, zero manual checking.

Start monitoring reviews free See pricing

$1 for 3 days · No credit card · Cancel anytime

4.9 / 127 reviews
Google, Facebook, Yelp monitored
Alerts within minutes
The review problem most businesses ignore

You're not responding to reviews.
You're reacting to them — days too late.

You're the person who logs into Google Business Profile once a week — maybe once a month — and discovers a 2-star review from three days ago that you had no idea was there. By the time you respond, the customer has moved on. The damage is done. The next 20 people who searched for your business saw that review sitting there, unanswered, signaling to them that you don't care.

Reviews are the #2 ranking factor for the local pack. Review quantity, recency, velocity, and your response rate all feed directly into where Google places you in Maps results. The businesses that dominate local search aren't just getting more reviews — they're responding to them within hours, which signals engagement to Google and trust to potential customers.

The math is simple. A business that responds to reviews within 2 hours looks like a business that's paying attention. A business that responds in 3 days — if it responds at all — looks like one that isn't. Your reputation is being decided right now in reviews you haven't read yet. Stacc makes sure you're always the first to know.

What Stacc does for reviews

Monitor. Alert. Track. Report.
One dashboard for every platform.

Real-Time Monitoring

  • Google, Facebook, Yelp monitored
  • Alerts within minutes of posting
  • Priority alerts for negative reviews
  • Multi-location monitoring in one view
Learn more

Reputation Tracking

  • Rating trend history
  • Review velocity tracking
  • Response rate measurement
  • Competitor rating benchmarking
Learn more

Automated Reporting

  • Monthly review report included
  • White-label delivery for agencies
  • Rating trends in client reports
  • Zero manual report building
Learn more
How Stacc manages reviews

Every review seen. Every trend tracked.
Every client report automated.

Instant Review Alerts

Know about every review within minutes — not days.

Stacc monitors your Google, Facebook, and Yelp profiles continuously. The moment a new review appears, you get an alert. For negative reviews below your threshold rating, you get a priority alert — email or SMS — so you can respond before the situation compounds. Businesses using Stacc respond 73% faster on average than those checking manually.

See the Local SEO module

Recent review alerts

Google 12 min ago

⭐⭐⭐⭐⭐ "Amazing service, highly recommend"

Yelp 2 hrs ago

⭐⭐ "Wait time was too long"

⚠ Priority alert sent

Facebook 5 hrs ago

⭐⭐⭐⭐⭐ "Best in town, will be back"

All platforms · Real-time monitoring

Reputation score — 90 days

90 days ago: 3.8 ★ Today: 4.6 ★

+0.8 stars in 90 days · Google Business Profile

Rating Trend Tracking

See whether your reputation is improving or eroding — automatically.

Stacc tracks your star rating, review count, and response rate over time across every platform. You can see at a glance whether you're trending up or down, which platforms need attention, and how quickly your team is responding. For agencies, this data rolls up into client reports automatically — showing clients the value you're delivering without building a single slide.

See all tracking features
Review Reporting for Agencies

Review data in your client reports. Delivered automatically. Under your brand.

Stacc's white-label monthly reports include review data automatically — new reviews received, rating trends, response rate, and platform breakdown. Your clients see exactly how their reputation is performing without you spending time on it. Set the template once. Reports deliver themselves every month, branded as yours.

See Stacc for agencies
A

Your Agency

Monthly Reputation Report

✓ Sent
New reviews this month 14 reviews
Average rating 4.6 ★ (+0.2)
Response rate 94%
Platforms monitored Google · Facebook · Yelp

Auto-generated · Delivered under your brand

Review management results

What real-time review monitoring
does for your business.

73%

Faster review response time

vs businesses checking manually once a week

0.4★

Average rating improvement

within 90 days of using Stacc review management

4.2hrs

Saved per week per location

on manual review checking across platforms

What customers say

Real results from businesses using Stacc
for review management.

"I found out about a 1-star review on Yelp three weeks after it was posted. No one on my team saw it. We lost who knows how many leads because of it. Now Stacc alerts me within minutes. That alone is worth every penny."
CW

Chen W.

Restaurant owner · 3 locations

"Managing reviews for 18 clients used to be an all-day task. Now Stacc monitors everything and I just handle the responses. The reporting writes itself. I've taken on 6 more clients without adding staff."
RM

Rachel M.

Digital marketing agency · 18 clients

"Our Google rating went from 4.1 to 4.6 in three months. Part of that is responding faster to negative reviews before they spiral. Stacc makes sure we always respond within the hour."
TB

Tom B.

HVAC company owner · Phoenix

How Stacc compares

Manual review checking vs. a reputation tool
vs. Stacc's complete approach.

Manual / Other Tools
Stacc
Alert speed
Check manually — hours or days
Within minutes of posting
Platforms covered
1–2 platforms manually
Google, Facebook, Yelp — all monitored
Multi-location
Log in to each separately
All locations in one dashboard
Negative review alerts
❌ No priority alerting
✓ Priority alert via email or SMS
Reporting for clients
Manual export and format
Auto-generated, white-label delivered
Cost per location
$150–$500/month for review tools
Included in $49/month total
Pricing

Review management plus everything else.
$49/month total.

Review monitoring is included in the Local SEO module — alongside rank tracking, citation management, GBP posting, and automated reporting. One price for everything.

Local SEO Module — includes Reviews

$49 /month

Review monitoring across all major platforms. Real-time alerts.

  • Review monitoring — Google, Facebook, Yelp
  • Instant alerts — email and SMS options
  • Priority alerts for negative reviews
  • Rating trend tracking and history
  • Multi-location review dashboard
  • Review data in automated monthly reports
  • White-label client reporting for agencies
  • Daily rank tracking, citations, GBP posting included
Start monitoring reviews free
$1 for 3 daysNo credit cardCancel anytimeAll platforms included
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Explore more of Stacc

Local SEO Software Citation Building Google Maps Ranking White-Label Reporting GBP Management Rank Tracking For Agencies Pricing
FAQ

Everything you need to know
about review management software

Review management software monitors your business reviews across platforms like Google, Facebook, and Yelp — alerting you instantly when new reviews appear, tracking your rating trends over time, and helping you respond faster. Stacc centralizes all reviews in one dashboard so you never miss one.

Never miss a review again.

Your next 1-star review is already posted.
Will you see it in time?

Start monitoring every review across Google, Facebook, and Yelp in real time. Get instant alerts. Respond faster. Watch your rating improve. $49/month includes everything.

Start free review monitoring See pricing

$1 for 3 days · No credit card · Cancel anytime