A couple is redoing the main floor. They read about LVP wear layers, argue about oak versus maple, price it out on a big box site, then search flooring installer near me and call two of the three names on the map. Your crew installs better than both. They never came up.
You know the finish work is the difference. Anyone can click planks together; not everyone flattens a subfloor, acclimates material properly, or gets a transition to sit right. And none of that is visible on a screen, where the only things that show are photos, a rating, and whether the listing looks alive.
So you take whatever comes through the flooring store referral, at store margins, on their schedule. When that dries up for a month you have nothing of your own to fall back on, because every lead you have ever had came from someone else.
The crew still shows up Monday. That is the part that keeps you awake.